Privacy Policy


Effective Date: 1.01.2025
Last Updated: 5.03.2025
SATLAS LLP ("we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website (www.satlas.net) or SATLAS Platform.
By registering, accessing, or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect
We collect the following types of information:
1.1 Personal Data You Provide
  • Name, email address, phone number, and postal address.
  • Payment information (e.g., credit card details) for order processing.
  • Business details (e.g., company name, job title) if provided during registration.
1.2 Automatically Collected Data
  • IP address, browser type, and operating system.
  • Usage data, including pages visited, time spent on the platform, and interactions.
  • Device information, including model and unique device identifiers.
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our platform. For more details, see Section 7 (Cookies Policy).

2. How We Use Your Information
We use your information to:
  1. Provide and improve our services, including processing orders and delivering satellite imagery or geoanalytical services.
  2. Communicate with you, including sending order updates, invoices, and promotional materials (if consent is given).
  3. Analyze user behavior to improve our website and platform functionality.
  4. Ensure compliance with applicable laws and prevent fraud or unauthorized access.

3. Sharing Your Information
We do not sell, rent, or share your personal data with third parties except in the following cases:
  1. Service Providers: We may share information with trusted partners who assist in providing services (e.g., payment processors, hosting providers).
  2. Legal Obligations: We may disclose information if required by law, regulation, or legal process.
  3. Business Transactions: If SATLAS LLP undergoes a merger, acquisition, or asset sales, your data may be transferred to the new entity.

4. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. Afterward, your data will be securely deleted or anonymized.

5. Your Rights
As a user, you have the following rights regarding your personal data:
  1. Access: Request access to the personal data we hold about you.
  2. Correction: Request corrections to inaccurate or incomplete information.
  3. Deletion: Request the deletion of your data ("Right to be Forgotten").
  4. Data Portability: Request a copy of your data in a machine-readable format.
  5. Withdraw Consent: Withdraw consent for specific data uses (e.g., marketing communications).
To exercise your rights, please contact us at sales@satlas.net.

6. Security
We implement industry-standard security measures to protect your data, including:
  • SSL encryption for data transmission.
  • Regular security audits and vulnerability assessments.
  • Restricted access to personal data, limited to authorized personnel only.
Despite these measures, no system can guarantee complete security. By using our platform, you acknowledge the risk of data breaches beyond our control.

7. Cookies Policy
Cookies are small text files stored on your device to enhance your browsing experience. SATLAS uses cookies to:
  • Remember your preferences and login details.
  • Analyze website performance and user interactions.
  • Deliver personalized content and targeted advertisements (if applicable).
You can manage or disable cookies through your browser settings. However, some website features may not function properly without cookies.

8. International Data Transfers
If you are accessing our services from outside Kazakhstan, please note that your data may be transferred to and processed in countries with different data protection laws. We ensure such transfers comply with applicable legal standards.

9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated effective date.

10. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
SATLAS LLP
Website: www.satlas.net
Email: sales@satlas.net